On Jitaa Responsible Gaming — Keep it fun, keep it in control

Responsible gaming means enjoying gaming in a way that stays fun without negatively affecting your personal life, family, or finances. Jitaa always wants its users to see gaming as a form of entertainment — not a livelihood or a solution to problems.

When kept within healthy boundaries, online gaming can relieve stress, provide entertainment, and serve as a fulfilling hobby. But when control is lost, it can become a source of harm for both family and society. Jitaa's responsible gaming policy exists for one reason — to help every user stay well and happy.

Jitaa believes responsible gaming is built on transparency and integrity. We encourage every user to stay aware of their gaming habits and to seek help when needed. Playing responsibly is not a sign of weakness — it is a sign of good judgment.

The most effective approach to responsible gaming is setting limits before you start. Jitaa makes this easy with several built-in tools. Setting limits keeps things under control and helps you avoid regret.

• Financial Limit: Set a fixed monthly budget for gaming. Never bet money you cannot afford to lose. You can ensure this by setting a deposit limit on Jitaa.
• Time Limits: Decide how long you'll play each day. Strike a balance with family, work, and other responsibilities. Use Jitaa's session timer to stay on track.
• Loss Limit: Once you've lost a set amount, stop for the day. Chasing losses by placing more bets is the biggest mistake you can make.
• Break Planning: Take regular breaks between daily sessions. Jitaa's cooling-off feature helps you structure those breaks.

Don't just keep these limits in mind — set them directly in your Jitaa account so the system can help enforce them for you. Once a limit is set, it cannot be easily increased. This feature works alongside your own willpower.

* Figures are estimated based on Jitaa's responsible gaming survey.

Gaming problems don't appear overnight — they develop gradually. That's why recognizing the early warning signs matters. Jitaa wants its users to stay alert and seek help when needed.

If two or more of the above signs apply to you, please reach out to Jitaa's support team or use the self-exclusion feature. Acknowledging the signs is the first step toward getting better.

Answer the following questions honestly. This is an informal self-assessment — there are no right or wrong answers. The goal is simply to help you reflect on your own gaming habits.

Log in to your Jitaa account and head to the "Responsible Gaming" section to access the tools below. Every tool is completely free to use and takes effect instantly.

Responsible gaming isn't a solo effort. Family and close friends can play a vital role. Knowing how to help a loved one who is struggling with gaming is important.

• Have an open conversation: If you suspect someone close to you is struggling with gaming, approach them calmly and with empathy. Avoid passing judgement.
• Provide accurate information: Learn about responsible gaming tools. Share Jitaa's support page with those who need it.
• Professional Help: Encourage them to consult a mental health professional if needed.
• Create a supportive environment: Encourage involvement in other leisure activities and social engagements outside of gaming.
• Take care of yourself: While supporting a loved one through their struggles, don't neglect your own mental wellbeing.

Jitaa's support team is equipped to assist not only users but also their family members. For any questions, reach us at [email protected].

Jitaa is strictly for users aged 18 and above. Keeping minors away from online gaming is part of our social responsibility. Some important tips for parents:

• Keep your Jitaa account login details away from children.
• Use separate PINs for your payment cards and mobile banking apps.
• Use parental control software that can block specific websites.
• Have an open conversation with your child about the risks of online gaming.

Gaming addiction is a recognized mental health condition, and seeking professional help for it is completely normal. Jitaa encourages you to get the right support whenever you need it.

• National Mental Health Helpline: Contact the government mental health helpline available in Bangladesh.
• Cognitive Behavioral Therapy (CBT): CBT is highly effective for gaming addiction. Consider speaking with a trained therapist.
• Support Groups: Join a peer support group made up of people facing the same challenges. Sharing experiences is a powerful part of recovery.
• Family Counselling: See a counsellor together as a family — facing the problem as a unit makes it easier to overcome.

Remember, seeking help is not a sign of weakness — it takes courage and self-awareness. Jitaa is always here for you.